Refund policy
30-Day Money-Back Guarantee
We stand behind the quality of our nutrition and wellness products. If you are not completely satisfied with your purchase, you may return your item within 30 days of receiving it for a full refund or exchange.
To start a return or exchange, please contact us at hello@herbal-nutrition-uk.co.uk with your order details.
Returns
-
Items must be returned within 30 days of delivery
-
Customers are responsible for return shipping costs
-
Shipping fees are non-refundable
-
We recommend using a tracked and insured delivery service
Exchanges
If you would like to exchange a product, please contact us within 30 days of receiving your order by emailing hello@herbal-nutrition-uk.co.uk. We will guide you through the process.
Damaged or Defective Products
If your item arrives damaged or defective, please contact us within 14 days of delivery at hello@herbal-nutrition-uk.co.uk. We will arrange a replacement as quickly as possible.
Lost or Stolen Returns
We are not responsible for lost or stolen return packages. Please ensure your return is sent using a tracked and insured service.
Processing Time
Returns and exchanges are typically processed within 7–10 business days after we receive your item.
Need Help?
If you have any questions about returns, refunds, or exchanges, please contact us at hello@herbal-nutrition-uk.co.uk and we’ll be happy to help.